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Hillside Veterinary Clinic
Google Rating
5.0
Mary Kennette
13:50 25 Apr 18
I have been going to Hillside for over 20 years, and cannot say enough about Dr. Lorna and her staff. We have been the proud humans of seven dogs throughout this time (always at least two dogs in our house; one time we had four) and the care our furry kids receive is of the utmost quality. The staff is always friendly and compassionate during the hard decisions. I would gladly recommend Hillside to anyone.
Sheryl Love
01:06 05 Dec 17
These people are amazing! They treat my fur babies with such love and respect. The staff are all so friendly and helpful, I am so grateful for all their hard work. I highly recommend this clinic, they are the best!
Kelly Bloodworth
15:25 14 Feb 17
Yesterday was Chelsea's second grooming appointment with Larissa, and I couldn't be happier, she did exactly what I asked for. Chelsea is a senior dog with 'special needs' who requires a LOT of TLC. Larissa listened to all my concerns regarding Chelsea's care and handling, and completely put my mind at ease. If you are looking for an amazing groomer who truly cares about her little clients, look no further. Thank you for doing a wonderful job, Larissa!
Chelsea has been coming to Hillside for many years and we are always treated like family. I can't say enough about all the vets and staff here, they are all wonderful.
Melonie Wint
19:38 01 Jun 18
Thank you so much for making me and Molly feel so welcome. The entire staff was extremely pleasant from beginning to end. It was really lovely meeting everyone and I look forward to our next visit!
Christine Tomaselli
13:28 02 Jun 18
The staff at Hillside have consistently been wonderful to me and to my sweet golden retriever, Ella-Blu. Most recently when Ella required emergency surgery to repair her severely damaged tail, they were compassionate, professional, informative and very kind at a time when I needed reassurance the most. Dr. Webb's meticulous surgical skills saved Ella's tail and I will be forever grateful. With all that Ella has been through, she continues to bolt to the front door of the vet clinic with each and every visit. In part, it may be because of the liver treats, but I think it's because she knows that Hillside is a good place to be. Thank you to the entire staff for all you have done for us
Joanne Guay
20:16 05 Jun 18
Have been a client of Hillside for many years. Amazing staff! Love the care and concern from all the team when I take my fur babies to visit. Always feel like they are truly cared for.
Brenda A
10:34 29 Aug 18
The staff at Hillside are very compassionate and friendly and above all professional. They acknowledge that I have a say in the care of my dogs and are not insistent about various procedures or treatments. We have been patients for over 14 years and have always had excellent care for all of my dogs.
Maureene Ferrer
00:30 15 Sep 18
We bring our 2 dogs here. They are always treated great. The staff are very friendly and knowledgeable. They definitely do their best to make every visit as comfortable as possible for our little guys!
Carol S
12:47 15 Sep 18
We have trusted Hillside with our pets for over 28 years and were always extremely happy with Dr. Lorna and her team. Lorna recently retired and, with a fairly new puppy, we were concerned about the ongoing care under new veterinarians but our concerns were unfounded. Lorna chose her successors with great care and they are wonderful. Just as caring and compassionate with our pup as Lorna always was and friendly, helpful and caring with us. We will most definitely continue on with Hillside as our vet clinic. Couldn’t be happier!
Larry Salmon
15:07 15 Sep 18
Have had great experiences with Hillside for almost 30 years. Very caring, compassionate vets. Changed hands recently and new vets are just as professional and caring as previous ones. Wouldn't go anywhere else with my fur buddy!
Kelley Mattson
18:15 19 Sep 18
We have taken our dog Finnegan to Hillside since he was a puppy and they have been wonderful. Their service has been excellent and at a reasonable price. Compared to vets we have used for our previous dogs they are no-pressure and have never made us feel guilty for our choice in care. I would highly recommend their services to anyone with a pet.
C McCutcheon
18:22 19 Sep 18
Hillside Vet Clinic is the best place to take your pets for professional veterinary care in the area. We have been taking our pets to Hillside for well over 20 years. The staff is caring, kind, knowledgeable and professional. Our animals enjoy their visits to Hillside. As a pet owner I appreciate the friendly, stress free environment.
Rachel Morcos
18:31 19 Sep 18
Love this vet clinic. The staff (big shout out to Tara!) are extremely helpful when I come in with my toddler and large anxious dog, always going above and beyond to make our experience less stressful. Dr. Webb and Dr. Satchu both take the time to make Roux feel comfortable at every appointment. They follow up after procedures to make sure she's doing okay and phone to give recommendations when I have questions. I truly can't speak highly enough about the professionalism, knowledge and friendliness of this clinic. We will (happily) continue to come all the way from Mississauga to see them.
Tracey Tibando
18:35 19 Sep 18
Our family has had the pleasure of Hillside’s Veterinary Services for our Fur Babies for approximately 28 years. During this time we have always received sound advice and fabulous care. Our dogs have always loved going to visit their friends at Hillside! We would very highly recommend their services!
Andrea White
18:24 20 Sep 18
My dog was diagnosed with diabetes last year. Dr. Webb was great and very supportive. She was quick to get back to my questions and concerns and when she wasn't available the rest of the staff would do their best to get me the answers I needed. Aida (my dog) doesn't make it in to the clinic very often as her anxiety is off the charts, but I am there every week picking up insulin! I am always greeted with a smile and always asked how she is doing. Thanks Hillside team
Maggie Pelyvas
13:48 26 Sep 18
We are always greeted with a smile at Hillside! All the technicians and veterinarians are knowledgeable, caring, and thorough with their examinations. We know our Oscar is in capable hands and we would go out of our way to continue taking him to Hillside. Would definitely recommend this clinic! If there were ten stars, I'd give it to them!
Deb Sreiberg
12:33 20 Sep 18
I have been a client of Hillside Veterinary since 1994. Dr. Lorna and her team have provided me with great care over the years. They shared in the happiness of bringing a new family member into our home and were right by my side when difficult decisions needed to be made. Whenever I needed them they did everything to accommodate me and get me in quickly to seek help for my pets. I never felt just like a customer I felt that they truly cared for my pets and our family. On many occasions the staff would phone me at home to see how my pets were doing and if there were any concerns or questions that I had re medications etc.
Recently I have had the pleasure of meeting Dr. Satchu and I know that my pets will be in good hands with her and her team going forward.
I highly recommend Hillside for fantastic care for your pets.
Vanessa Duangbupha-Cooley
23:18 15 Oct 18
I've been bringing my pets here for years and have received the same amazing service. You can tell they put a lot of love and care into their jobs and they truly treat you as family/friends rather than a 'customer'. Out of all the Vets I've been to, Hillside has been the most honest and helpful one and I will continue to be a client of theirs. I'm very thankful for them.
Suzanne Charter
20:58 28 Sep 18
We found our vet for life. They are SO kind, so sincere and truly care about your pet!! We couldn't be happier. Our little Chihuahua is now in amazing hands-- and we've tried a few vets. Thanks so much to you all! :)
Harry Carter
17:15 16 Nov 18
Our experiences over the years with Hillside have always been very positive, and remain so with the most recent developments. One of the most important aspects of a relationship with a vet is the manner in which the staff make our Lory feel comfortable. It is a relief not having to bring her into a vet trembling with fear. Clearly all the staff treat her with love.
Naturally competence of the staff is also important. That is always illustrated on any visit. Furthermore we appreciate the fact that if a situation comes up that needs immediate attention we are fitted in without any hesitation.
Lory's surgery yesterday went well, and all our contacts with the staff both before and after were both professional and comforting.
Mark Brophy
14:36 25 Nov 18
Hillside Veterinary Clinic is definitely the place to take your pet. I have been dealing mainly with Dr. Laing and his support staff all of whom clearly enjoy their job and you can tell they love animals. They are all patient, kind, courteous and caring. I have two 5-1/2 month old kittens, from the same litter, brother and sister. I have brought her in and she is actually quite comfortable at Hillside, which is great. Also being less.than 10 minutes from my place makes the overall Hillside experience even better. Lastly Dr. Laing is very knowledgeable and provides me with the answers I need in order to make unfortunately decisions with regards to the care of my pets. So thank you very much.
Cohn Jena
18:43 06 Jan 19
The people at Hillside Veterinary Clinic are the best!
We brought our puppy to Hillside for her fist checkup, thanks to our neighbour's recommendation.
We only had our pup for a few weeks, when one night she suddenly started having diarrhea.
We had no experience and we were very concerned, so we took her to Hillside for help. They were about to close the clinic for the night, but they took our puppy in for a thorough checkup, cleaned her up, ran some tests and assured us that it will all be OK. It turned out to be nothing, but a bit too much fun in the sun, earlier in the day.
When it came time to get our puppy spayed at 6 months of age, we went back to Hillside Veterinary Clinic. Dr. Brendon performed the surgery and he did an amazing job!
The cut was very small, much smaller than I expected. We followed the Dr.'s instructions and our puppy recovered very quickly, with no complications.
We highly recommend Hillside Veterinary Clinic, because they really love and took good care of our puppy. Many thanks to the people at Hillside !!!
Sam Cangialosi
00:33 21 Jan 19
Very happy with the service provided at Hillside. Everything is explained and easy to understand. We're new pet owners and Dr. Brandon spent the time to answer all our questions. Pricing is fair and again easy to understand.
Lori Greene
15:31 23 Jan 19
I would never take my precious dogs to anyone else except Hillside Veterinary Clinic. They have always been there for me and I have never been let down.
Lori Greene
rebecca hovius
03:50 25 Jan 19
We have been taking our cats to Hillside for around five years. We have always been happy. It was our first time taking our cat to see Dr Brendan and he was wonderful. He was so patient and gentle with Jade. She was completely at ease. I never felt rushed and he seemed very knowledgeable and passionate about what he does. Prices are fair also. I would highly recommend Hillsides to anyone who wanted excellent care for their pets.
Katherine Browning
13:44 07 Feb 19
Hillside is an amazing vet clinic. It has friendly atmosphere and affordable prices. My partner and I were very nervous about bringing our puppy anywhere and Dr.Laing was so understanding and helpful and answered all of our silly questions. What's better is that Stevie adores him and she is actually excited to see him!
Farouk Abraham
17:08 05 Mar 19
Dr. Brendon and his staff are absolutely amazing and bar none the best vet experience i have EVER had after visiting over 5 vets before this and spending thousands of dollars getting nowhere. He
went out of his way to come to my home to help my extremely sick puppy who had a high fever and could not move without screaming in pain. He helped him into the car, and gave us the best treatment and care anyone could ask for. I believe we almost lost my puppy Wolfie, but with his care, compassion, and the right medicine and home care plan, we got him back to 1000% percent, thanks to Dr. Brendon. He would check up on us and call me to make sure hes OK on a daily basis and taking time out of his busy schedule to make sure he did that. He is just an all around amazing person, from his genuine care for animals, to his in depth analysis of problem and how we could get him better, giving us options and being 100% transparent with the prices and fees. I would recommend this vet to as many people as i could, and would HIGHLY advise you take your pets here as you honestly cannot get any better and your fur baby's will be forever thankful too you can guarantee that. I would rate them 10 stars if i could, and will be coming here again and again for all my puppy's needs from now on. THANK YOU! :D
Samantha Enright
20:20 07 Mar 19
I brought in my cat for the first time today and we saw Dr. Webb. She was very affectionate towards my cat and shared lots of great advice in regards to her health. Was very thorough and knowledgeable. I can't wait to visit them again for the continued care of my pets!
Lisa Cote
22:22 12 Mar 19
TARA ❤️ She is so friendly, I mean they all are but Tara really stands out. My dogs and my cat love coming here. I recently just moved to Barrie and I STILL will only come here for the staff and the price.
You guys ROCK
Gwenda Trimble
23:00 28 Mar 19
Fantastic staff and a super vet brought my very, very sick foster pup back from the edge.
So glad the rescue chose Hillside for this dog. The diagnosis and protocol given were bang on and he was much better much faster than expected.
You guys are the best, professional, compassionate, caring and kind.
Great experience with this clinic! Highly recommended.
Ron Warzek
14:16 26 Mar 19
The new staff are great!! Took my dog for a check up, very good experience for my dog and myself. Staff were very friendly and made sure that I was informed about everything concerning my dog. Would recommend highly.
Kayla Taylor
13:04 12 Apr 19
I researched every nearby Vet before we got our new puppy. Despite a vet right down the street from us, I opted to go to Hillside Veterinary Clinic and I have ZERO regrets. Not only are the prices reasonable and mentioned up front (it's awesome not to dread walking up to the receptionist after the appointment wondering what is to come) but the service is better than any Vet I've ever had for my pets. At our first appointment, we discussed EVERYTHING puppy related and we were able to make decisions about his care with absolutely no pressure from Dr. Brendon. Also, our dog loves the office and everyone there. He gets excited to be at the Vet! I'm looking forward to getting out vet care here for years to come.
Maggie Pelyvas
12:45 23 Apr 19
We are always greeted with a smile at Hillside! All the technicians and veterinarians are knowledgeable, caring, and thorough with their examinations. We know our Oscar is in capable hands and we would go out of our way to continue taking him to Hillside. Would definitely recommend this clinic! If there were ten stars, I'd give it to them!
Mary-Ellen Taylor
12:49 23 Apr 19
How fortunate we are to have a veterinary clinic so close that offers experienced and compassionate vets and a well equipped facility supported by caring and capable staff. Thanks to their extended hours we are able to get an appointment when we need it. Hillside is fantastic!
Debbie Fox
13:44 23 Apr 19
I have the only dogs that love going to the vet! Jazz, Smudge, Shadow and Katy couldn't wait to go to Hillside, from the time they were pups to a very old age. That adds up to more than 30 years at Hillside!!! Why? Because the vets and tech staff are smart, sympathetic, kind and loving. Willow, our third and very large Bernese Mountain Dog, continues to knock the staff over, unable to contain her joy at every visit!
Jenny Montgomery
14:16 23 Apr 19
I have been going to Hillside for my two dogs (Rosie and Maverick) since they were puppies. The staff are amazing and so loving to my dogs. They work hard to make them feel comfortable and always go above and beyond for us.
The techs are so caring and the vets so thorough - always taking the time to explain and go through everything with us.
We don’t even live in Newmarket anymore but we still make the trip to Hillside because we know they are the best!
Monica Fontana
15:11 23 Apr 19
I've been taking my cat here for several years now and have always been happy with how quickly we get seen by the vet. Friendly service and lots of helpful advice - and skilled treatment, especially with an anxious kitty! Thanks so much for consistently great experiences!
Jan Williams
19:27 23 Apr 19
Without any doubt, Hillside Veterinary Clinic has been treating our dog and now our cat for the past 10 years. With kindness, love and respect for the animals. They are compassionate and treat us very well. They answer our questions and always provide reassurance to us about our pets. I highly recommend this clinic to anyone looking for a very personal experience.
Courtney Pike
19:12 24 Apr 19
We have been bringing both our pets here since 2011 and wouldn't go anywhere else. All the staff are super friendly and great with our dog and cat. They are knowledgeable and always take the time to answer any questions or concerns we have. Our dog especially loves his visits because he knows he gets treats every time! Thank you for taking such good care of our fur babies ! 🐶🐱
Kari-Ann Weis
19:46 29 Apr 19
At Hillside, it never matters what the reason is that I and my dogs have walked through the doors for (be it an annual check up or an emergency), and regardless of which doctor that has attended to them, we have always felt welcomed, respected, and that we have had the best care.
Genuine care and concern for our furry family members are always evident here. Everyone we have ever come into contact with over the years at Hillside - veterinarians and vet technicians alike- have always taken such terrific care of our two dogs. We love our Hillside family and couldn't think of a more caring environment for them, or a staff that we could ever trust more to oversee and advise us on their care.
N2Old
14:47 30 Apr 19
Hillside has looked after our dog since he came to us almost 5 years now. They are always friendly, explain our choices, give us options and always treat our boy with the utmost care and love. Great place to take your special pet to be looked after!
Elaine C
21:27 30 Jul 19
Our Lulu rescue pup loves everyone at Hillside. We brought her for her first visit after we got her in March and has been for all her shots, microchip, etc. She loves the entire team and Dr. Brendon also! Everyone is very friendly and organized and we are very happy that we chose Hillside for Lulu!
Kari-Ann Weis
19:46 29 Apr 19
At Hillside, it never matters what the reason is that I and my dogs have walked through the doors for (be it an annual check up or an emergency), and regardless of which doctor that has attended to them, we have always felt welcomed, respected, and that we have had the best care.
Genuine care and concern for our furry family members are always evident here. Everyone we have ever come into contact with over the years at Hillside - veterinarians and vet technicians alike- have always taken such terrific care of our two dogs. We love our Hillside family and couldn't think of a more caring environment for them, or a staff that we could ever trust more to oversee and advise us on their care.
Wyma Vanderlinden
11:18 03 Oct 19
Thank you for giving my Jack Russel a quick response when I needed the help . Rest now Scrappy. You are loved and missed so much.
Thank you to the Staff at Hillside Vet.
Jason Shin
16:53 19 Oct 19
There a awesome place , very kind and easy make schudule easy. And good skill all
Mike Heberle
18:40 31 Oct 19
The team at Hillside is very good, they definitely care about their clients/patients.
Alysha Smith
21:33 31 Oct 19
Always treat me and my puppy very well. They were very helpful and supportive when my puppy had an emergency and saw us right away even without having a booked appointment. I would highly recommend this veterinary clinic
Nicole Ross
12:38 02 Nov 19
Took my little pug mix Toody to get her teeth cleaned and Dr. Brendon and his team did an excellent job. Thank you all so much!
Kerri Rumble
22:43 06 Nov 19
Friendly and amazing staff. Very knowledgeable and will do their best to keep cost low for your animals!
They are always so great with Bauer! They really do treat them like their own!!! Very happy with their service and staff!!!
Jeff Graham
14:38 21 Nov 19
Thank you so much to Dr. Brendon, Dr. Jennifer and all the kind hearted staff for treating Leonard so well during his surgery. We also appreciated the fact we could come in at anytime if we had any concerns. We highly recommend this veterinary clinic!
Kristine Reddecopp
03:40 27 Nov 19
So far, Hillside has provided me with efficient, friendly, and very competent service. They have been very helpful! Their physical exams are also surprisingly cheap for this area. Me and my roommate are new to Newmarket and we're both glad we've chosen this clinic!
Lezlie Winemaker
02:16 01 Dec 19
The entire staff at hillside is excellent! They truly care! Thanks for taking such good care of my pup!!!
Ken Deyman
16:56 03 Dec 19
Beau loves his spa day with Nicole, she does an great job with our puppy. Keep up the good work.
christine crawford
17:14 07 Dec 19
A first time visit to Hillside was terrific; friendly yet professional staff provided valuable information on our dog's end of life care. There was no pressure to proceed with further testing...all options were provided and the decision was left in our hands which we appreciated. I certainly will be continuing to use this clinic with our other dogs and will be recommending Dr. B. Laing to our colleagues and friends.
Jerry Kelly
19:23 14 Dec 19
The staff and Dr. Brendon were very patient and were always available to answer my numerous questions ( especially Hannah) before and after the surgery. After the surgery, Dr. Brendon explained about the surgical procedure and Alex explained in detail about the post surgical care. The staff at Hillside made us feel as comfortable as we could in a most anxious situation.
Barbara Smith
01:22 18 Dec 19
We took our 10 year old dog Daisy to the Hillside Veterinarian Clinic, for the first time. We were greeted with a warm friendly smile from Amanda at the front desk. From there we met with Dr. Brendon :). He listened to us with compassion, and we didn't feel rushed at all. Dr. Brandon took Daisy to a comfortable padded bench by the window to examine her. This made Daisy feel more relaxed, she wasn't shaking with anxiety at all, (which normally happens when she goes to the vets). He then put Daisy on the floor to examine her some more, to our surprise- Dr. Brandon sat right down on the floor with Daisy. I knew right then, that Dr. Brendon was the one for our precious Daisy. He examined
Daisy thoroughly as if she was his own. He took the time to explain things, and listened to our questions and answered them all. Dr. Brandon is very knowledgeable, kind, caring, and understanding. He knows very well, that our pets are part of our family. We follow up in a week and we are looking forward to seeing him again. We know that Daisy will be taken care of, in the best possible way. Hillside Clinic, is Daisy approved! She thinks he's pretty Pawsome! 🐾 . Thank you Dr. Brendon for making us feel confident in bringing Daisy to Hillside. We left with hope and a heartwarming smile :)
Daniel Lawrence
14:59 24 Dec 19
If you want a vet that will treat your pet and you with respect and honesty look no further. I have been to the clinic twice in the last 6 months and both times I have been impressed with the quality of care and the honesty.
Kalie Shepherd
04:40 01 Jan 20
Absolutely amazing. The Vet was pleasant and explained everything, answered all my questions, and had an overall great attitude. The tech was lovely as well, truly animal people
Jenny C
14:13 02 Jan 20
My first visit to Hillside Veterinary Clinic as I just moved to the area. It was a great experience and made me and my cat relaxed to be there. My cat was looked after as she got a examination and vaccines. Jennifer was great and I felt my cat was in great care. The receptionist was very friendly and answered all my questions.
Emma Olivia
18:37 15 Jan 20
I have taken my cat to Hillside a few times, and I already know I won't go anywhere else now! Everyone there is super friendly and welcoming. Dr. Brendon Laing is incredible. He is super knowledgeable and not pushy for unnecessary tests and treatments like I have experienced in the past with other vet clinics. He is patient and listens, and answers all of your questions and addresses all of your concerns. You can tell he has a genuine love for animals. Super grateful I found Hillside.
Linda Johnson
15:53 16 Jul 22
First started going here in 2021 with a senior dog - not only were they amazing with him, but when the time came for him to pass they treated my family and I like their own. Now I've returned with our newest puppy, and not only did staff instantly recognize me and remember my beautiful senior boy (despite curbside visits and masks - just shows how much they pay attention!) but they have been phenomenal with our newest family members care and answered all our questions. I appreciated all the work your team does.
N2Old
00:49 02 Jun 22
Hillside has looked after our dog since he came to us almost 5 years now. They are always friendly, explain our choices, give us options and always treat our boy with the utmost care and love. Great place to take your special pet to be looked after!
T Mac
11:59 23 Jun 22
Very caring staff. My daughter said this was the best veterinarian clinic in Newmarket and she is correct. I have just gotten a new puppy so I will have many years with Hillside. Thank you for being so good!
Trevor Coursol
14:28 26 Jun 22
Amazing service so patient with our puppy. They make a great effort that it's not a mean place to visit. Honest and upfront about costs.
Angel D
17:10 12 May 22
My puppy was feeling ill, I called the clinic and had an appointment within the hour. The vet and staff were awesome with her and very gentle. They examined her and recommended she be put on a soft puppy food which the vet provided. They also provided a technique to help my pup rehydrate. She was back to her happy and playful self in less than 24 hours. I can't thank the Hillside team enough.
Bianca Zee
08:13 09 Aug 22
Wanted a different vet for my new pup, glad I chose hillside. I love the transparency in pricing, and prices are better than my previous vet. They take good care of my baby. Only downside is that it can be hard to get appointments quickly...usually fully booked.
Bruce Hall
17:06 19 Aug 22
Note this was three years ago:
We had our Puggle in for a dental check and found out he needed a deep cleaning. Turns out the tooth that I thought was really bad, it got to stay but he lost the three behind it
Also three in the front. Very thorough and made him feel so relaxed! Reasonable cost as well. See them ASAP!
Great bedside manor by all employees!
Kerri O'Brien
15:22 15 Dec 21
Hillside is amazing!! We got our first puppy 6 months ago and they have been her primary point of care. The staff was great when she had her checkups and shots, making her feel comfortable with lots of positive encouragement (and some treats :). She was just spayed there as well, the staff even sign her e-collar with "get well" notes. They get back to you promptly with any concerns AND follow up just to make sure everything is going well. Nothing but fantastic things to say about this clinc and staff here!
Michelle Guan
17:44 16 Sep 22
The staff is friendly and the doctor is both knowledgeable and patient. I especially like it that the doctor gave me multiple treatment plans with the cost of each, and encouraged me to make whatever decision I was comfortable with. I went with the treatment plan that makes the best sense to me. And now after 3 days of medication, my dog’s symptoms got a lot better. I am so glad to have found this place for my dog. Highly recommended!
S. Guzzwell
13:14 08 Oct 22
Knowledgeable and friendly. I had a great experience when I took my cockatiel to see them. I am very happy and feel so lucky to have a great avian vet so close to home! They are very organized too. I didn't have to wait when I got there. When leaving, they were thoughtful and careful not to stress my bird out when there was a dog in the main waiting area. Thanks for a great appointment.
Allyssa Cunningham
17:42 13 Oct 22
I don’t normally leave reviews for anything but in this case I think it is needed. My pet Beanie passed away today and I cannot describe how amazing, compassionate and accommodating the staff were today and previously. They always took the time to walk you through all of the information and you can tell they deeply care about your animals health and safety. From the bottom of my heart I cannot thank the staff at Hillside Vet Clinic for making a very tough day a little more manageable.
Jess
23:14 29 Oct 22
They were extremely kind and informative about what changes needed to be made for my cats weight. The team treated my cat with kindness and gentle care, my experience couldn’t have been better for a new patient. The only thing I’d say is the office could have been a bit more clean but I would definitely recommend this vet to pet owners. Happy to come back here!
Baily Nicholls
22:01 11 Nov 22
I took my cockatoo to this vet due to a severe condition of plucking of her feathers. We were treated with the absolute best care I could have asked for. They were so loving and caring and treated her like their own. They informed me with so much information on her situation and made sure she was in the best hands. I am not from this area and so we had to drive out of town to get to this vet but it was well worth it to ensure she got the best treatment. Even after she was home they continued to reach out asking how she was doing and wanted updates on her progress. I would recommend this vet to anyone that is needing. Thank you again so much Hillside Veterinary and to all the amazing animal caregivers I had the pleasure of meeting.
Alison Z
17:34 06 Feb 23
We always have the best experience at Hillside Vet Clinic. My German Shepherd puppy Taylor has been going to Hillside for a few months now. Me being a first-time pet parent and Taylor being a young puppy, I always have a lot of questions and have been to Hillside a few times for emergency visits. Their team always makes sure Taylor would be seen on the earliest availability which is greatly appreciated. Everyone we talked to are very nice, professional and compassionate. And they always make sure to address all my questions on the visits. The Hillside team always follows up with Taylor after every visit to make sure she's doing better. Taylor is always happy to go to the vet as she gets a ton of bely rubs, compliments and treats. Highly recommend Hillside to every pet parent looking for a family vet!
Jina Firoozi
16:04 25 Feb 23
I do have my puppy under their health care and recently did his nurturing over there.
Harvey loves them and they are taking care of all his needs even his diet.
Very friendly and pro.
They really care and do lots of reminders and follow up.
Always answer the emails so quickly and are very flexible. The best in whole entire area.
Highly recommended.
Kasia Lynch
12:52 27 Mar 23
Amazing staff, they take a great care of animals. My dog went for a surgery and she was very well looked after. The vet sent me photos of her just after the procedure, what was a nice touch . They are also very quick in responding to all inquiries . Outstanding customer service.
Amanda Arnold
23:59 01 Apr 23
Took my puppy here as this is my closest vet location since the move. They were really nice and greeted us with lots of love and patience. Their communication is really great too. Can update and the experience continues.
Reeza Mohammed
01:10 18 May 23
Great clinic and strongly recommended!
Entire staff was very friendly, professional, and compassionate towards our cat and her ailment.
Dr. Alice and Ali took their time to examine our cat and also to explain to us in detail, what she was experiencing and how we can help her.
The technician (sorry I can't remember her name) took the time to show us how to administer the saline solution on our own and answered all questions we had. She even allowed us to video tape it.
This is a top notch clinic and I highly recommend it.
K. Gumbley
19:09 22 Jun 23
We had a great experience at Hillside Veterinary Clinic, With our Dog Paisley !
Paisley had caught a Opossum and we had worries of potential diseases. The vet and his assistant at hillside did a fantastic job checking out Paisley and getting her up to date in her shots and her flee n tick medication. I'm happy to say Paisley is perfectly fine and so was the Opossum! Thank you Hillside Veterinary Clinic , you guys are awesome!
Kate A.D
17:07 16 Mar 23
Great service, the staff is very friendly, the doctors are knowledgeable and they answer all my questions and concerns, they don't rush the appointment. After every appointment i receive an email asking about how my puppy is doing after his appointment and if anything is wrong they reply to the email with suggestions... I am very satisfied and i definitely recommend the clinic to all pet owners.
Kathy Powell
17:24 15 Jun 23
Every time we call or message Hillside Veterinary Clinic, I am absolutely thrilled with the excellent service we receive. What a professional and extremely friendly bunch of staff - you are all amazing and we greatly appreciate your help with our Jeepers!
Svitlana Kotseruba
12:21 07 Jul 23
Well organized, clean, reasonably priced vetclinic. All communications done at very high level of accuracy and attention to my pet. Scheduling appointments, reminders, answering questions, follow-ups, records sharing - all done in timely and very friendly manner.
Malaika McCollin
00:24 20 Jul 23
I had a really positive experience with this clinic! From the moment my pet and I walked in we were greeted warmly. The doctor and accompanying personnel were knowledgeable, and kind. They made sure to answer all my question thoroughly and were incredibly patient with me. I’m so happy to have found an amazing team and I feel like my pet is in really great hands!
David C
18:14 07 Sep 23
Recently had to bring our cat in as she didn't seem to feel well. The Dr and staff were very accommodating to fit us in. They were clear with what procedures were needed and were very patient and gentle with our cat. Each subsequent scheduled visit were quick and with alot of follow up to ensure there were no other issues with our cat. We highly recommend Hillside and the team here, and will be looking to be our vet for years to come.
Kathy Powell
16:14 22 Sep 23
Every time we call or message Hillside Veterinary Clinic, I am absolutely thrilled with the excellent service we receive. What a professional and extremely friendly bunch of staff - you are all amazing and we greatly appreciate your help with our Jeepers!
Miguel Montalban
18:22 21 Sep 23
Excellent customer service. Promptly responds to questions and concerns. Staff here is not only highly skilled but also incredibly compassionate. They’ve been looking after my new puppy, addressing all concerns with patience and expertise. I left my first visit feeling confident my pet is receiving the best possible care in town. Thank you to the team at Hillside!!
David C
17:43 29 Sep 23
Recently had to bring our cat in as she didn't seem to feel well. The Dr and staff were very accommodating to fit us in. They were clear with what procedures were needed and were very patient and gentle with our cat. Each subsequent scheduled visit were quick and with alot of follow up to ensure there were no other issues with our cat. We highly recommend Hillside and the team here, and will be looking to be our vet for years to come.
Callee Robinson
19:00 30 Sep 23
We’ve been coming to hillside with our furry friends for over five years and have nothing but positive things to say. The care and customer service is unparalleled and I cannot recommend them highly enough. The clinic is super responsive and is always following up to see how our dog is doing and ask if we have any follow up questions.
Mary Smith
19:26 06 Nov 23
We just moved to Newmarket and our senior kitty took ill. Dr Rebecca was amazing. She was very knowledgeable and professional and had Moe feeling so much better in no time. Alexis was the TA and ensured I understood the medication and when to administer it. I’m very impressed and will be taking my other kitty in for his annual this week. Thank You
Rhonda Christie
01:01 21 Nov 23
We find Hillside accommodating with appointments and thorough with follow ups. Dr Rebecca answers our questions thoroughly and objectively. Our dog has received excellent care. Pricing seems fair relative to other clinics we have been to.
Heather Rocca
14:08 03 Dec 23
I was very happy with the kind, professional and responsive service I received at Hillside Vet Clinic. The only feedback I would give would be for them to thoroughly outline the costs of medication and tests when they are being presented as options so there are no surprises at the time of payment.
Magnetite Group
21:34 07 Dec 23
We brought our cat in and were treated very well by the clinic. Unlike some local other Vets, we were not made to feel guilty like we had neglected our pet. Thank you for the excellent care and advise.
Shelby O
16:49 22 Dec 23
Staff were very friendly and gentle with my pet. I liked how honest they were with treatment options as well. The location was a little hidden if its your first time going, so I’d recommend leaving a little early just incase! Otherwise, great place!
Jodi Neiman
01:50 15 Jan 24
My experience with Hillside was amazing! I took my rabbit (Butters) in as he had an overgrown tooth and Dr. Sarah was able to get him in the following day for surgery. All the staff were friendly and compassionate and they even provided Butters with a certificate of bravery after his surgery was complete! They emailed to follow up with me the next day as well. Great service! Would not hesitate to take Butters back here or any other pet I may have in the future. Thanks Hillside!!
Veronica Mendoza
12:42 31 Jan 24
The team at Hillside are amazing! I can’t point out just one particular visit since they take such great care of my dog, Frankie, every time and with so much patience.
Thank you Hillside.
Piritheep Vara
15:07 04 Feb 24
Hillside has gone through a lot of changes over the past several years and I must say this is the happiest I’ve been with them. The staff are all very friendly, it’s very nice to have consistency in communication over email and over the phone. The Vets and the Vet Techs are all knowledgeable and they take the time to really get to know their patients and provide excellent care and go as far as to provide online resources when needed. They have an online store for any prescribed foods and/or supplements that delivers. Now they see exotics as well, so I can stick to one veterinary clinic than locally.
Elizabeth Ramírez
14:18 10 Feb 24
My hamster Tanjiro had a very good experience during his visit to the vet, thanks to all the staff at Hillside Veterinary Clinic. From the beginning, the doctors showed their professionalism and knowledge, speaking in clear and easily understandable language about managing the health of my beloved little rodent. They have been following up ever since via emails. I am very happy to have found this clinic. Highly recommended
TCM
19:11 15 Feb 24
Respectful and knowledgeable staff. I’ve entrusted Hillside vet with my cats and I couldn’t be more relieved and happy with my decision. I have never felt like they are trying to make you spend money you don’t need to. They know we are just people trying to take care of our pets as best as possible.
Lee Moreau
15:21 06 Mar 24
We've been bringing our two bunnies, Lady Hoppity and Mr. Worldwide, to this veterinary clinic for almost a year, and the care they've received has been exceptional. Finding a vet that specializes in rabbits, which most consider exotic pets, can be challenging, but Dr. Sarah and her team have gone above and beyond. Their expertise, combined with the warmth and professionalism of all the assistants and staff, has made every visit a positive experience. It's truly comforting to have a vet who not only understands the unique needs of our bunnies but also treats them with such care and compassion.
Valerie Drew-Emsley
14:24 28 Mar 24
Hillside really took care of Sapphire. Sad to hear that her kidney disease is progressing. They are helping in every way to make sure that she is comfortable and happy. I want to thank Hillside's doctors and staff for doing all that they have done to make sure she in no pain and is living the best quality of life. Val
T Mac
17:43 29 Mar 24
Very caring staff. My daughter said this was the best veterinarian clinic in Newmarket and she is correct. I have just gotten a new puppy so I will have many years with Hillside. Thank you for being so good!
Update! My puppy is now 8 months old and became very ill. I got her into hillside as soon as possible, and the vet was fabulous. Explained everything to us about the treatment that necessary. Unfortunately, she did end up in the hospital for a few days but they have confirmed everything that hillside did was correct. My girl, Jasmine is now being taken care of by hillside, and they were very caring and in touch with me constantly. I have full trust in the care that I get from them, thank you so much, Hillside.
Update March 29 — She has finally been spayed, and has healed perfectly! Thank you hillside! You are all truly the best!!!😊
jtino1975
16:43 10 Apr 24
The staff at Hillside Veterinary Clinic is amazing. They are so friendly and take care of your pet as if they were their own. Our girl Luna loves visiting her friends at Hillside. Highly recommend A++
Madison Prefontaine
19:46 11 Apr 24
I’ve been with Hillside since 2020! I have to say I don’t regret choosing them to take care of my babies!!! (cat’s) to be honest I don’t have anything bad to say about this place, besides, you won’t regret choosing them! the staff are all very informative, willing to answer any question in person or over the phone! It’s an added bonus that they are open on Saturday! Everyone I have met is extremely friendly, nice, caring and most importantly there for your pets, and it truly shows how much they care! Thank you Hillside for everything that you guys do! ❤️
Glenn Marsh
15:10 14 Apr 24
My kitty was not well and was not a patient, I showed up without an appointment and my kitty was treated with loving care as if he was the only one who mattered. THANK YOU both Dr. Mclean and Erica.
Again, Dr. Maclean and Erica, treated Kitty as if he were the only one who mattered, caring and gentle. THANK YOU both once again !!
Jordyn Leschiutta
02:46 13 May 24
Just over a week ago, we lost our Phoebe girl. Phoebe was a senior Rex rabbit, and was just a ball of fluff and love. About 2 weeks ago, we noticed that Phoebe had an abscess, so we had a visit at Hillside where they took incredible care of her. We were able to take her home that day with antibiotics and anti inflammatories. A few days later, we noticed she began to quickly decline, and she stopped eating. I immediately rushed to the vet to talk to them, and we decided what the best option was for her. Later that day, I brought Phoebe in for her final moments. Dr. Hansford and all the staff were SO incredibly compassionate and patient with me and her. They explained everything and made the whole experience a little easier. I will never be able to thank them enough for letting me spend those final moments with her in my arms. Rest in peace, our sweet phoebs.
Cheyenne Hartford
12:12 14 May 24
I've had nothing but amazing care/service for my bunny at Hillside. They are amazing with returning calls and follow-up. The exotic vet team is caring and knowledgeable. They were very upfront with pricing, risks etc. I don't have a negative thing to say about any of my three visits to the clinic. Highly recommended!
Glenn Marsh
15:10 16 Jun 24
My kitty was not well and was not a patient, I showed up without an appointment and my kitty was treated with loving care as if he was the only one who mattered. THANK YOU both Dr. Mclean and Erica.
Again, Dr. Maclean and Erica, treated Kitty as if he were the only one who mattered, caring and gentle. THANK YOU both once again !!
Always satisfied with the care and attention that Kitty receives.
The staff here is "The Best"
Barb Sim
21:07 01 Jul 24
Hillside is a great veterinary hospital! They have always been great to me and my dog Poppy. They have always got us in, in a timely manner. As we all know how we stress when our furbabies aren’t feeling well! I have never been rushed out of my appointment and they always answer all my questions and concerns. Also, they are never pushy or make you feel like you don’t care enough for your pet if you can’t afford something. They are very compassionate and explain things well and all your options. Highly recommend Hillside Veterinary
Barb & Poppy
Katie Shumway
16:17 06 Jul 24
amazing service and great team of people. will be taking my bunnies here from now on. they squeezed my bunny in for an emergency visit and were very prompt and helpful and she’s doing better now! and we found out she was a girl and they gave us the cutest gender reveal paper 😂 AND they followed up immediately the next day to check on her. could not recommend highly enough! you won’t regret trusting them with your furry family members ❤️
Laura Salinas
22:08 06 Jul 24
Hillside took care of my cat Beau. I am so so thankful of the amazing care that he received. Incredible team! Very direct and honest about treatment and the best way to move forward with his care.
Beau HIGHLY recommends this clinic !!
Becky West
23:42 07 Jul 24
We had the most incredible service from the whole team here. I thought I was going to lose my baby girl and they did everything to make sure she was looked after, even the signing her ECollar was so sweet! Couldn’t thank them enough.
Tj X
13:48 24 Jul 24
We are so grateful to Hillside Veterinary Clinic who responded to our request for a new referral in an extremely timely manner. We unfortunately received the saddest of news that our beloved cat Oreo, had to be euthanized the very next day.
They allowed us to take him home to say our good-byes and bring him back the next day. They were caring throughout the entire experience, and although I wasn't able to attend in person during the procedure, I was able to attend via video while my family was at the clinic. This has been traumatic for me as he was my very first pet for 13 years, 10 months, 1 week and 1 day.
Hillside is now our new vet clinic for our other fur baby. I would like to thank the Hillside Team, for your compassionate care and thoughtfulness!
Glenn Marsh
15:06 18 Aug 24
My kitty was not well and was not a patient, I showed up without an appointment and my kitty was treated with loving care as if he was the only one who mattered. THANK YOU both Dr. Mclean and Erica.
Again, Dr. Maclean and Erica, treated Kitty as if he were the only one who mattered, caring and gentle. THANK YOU both once again !!
Always satisfied with the care and attention that Kitty receives.
The staff here is "The Best"
Christopher Darling
14:25 21 Sep 24
I can't say enough good things about Hillside Vet! The team went above and beyond for our dog, Whiskey, and I am so grateful for their incredible care. From the moment we walked in, everyone was so friendly and welcoming. It’s such a relief to have found a vet we can fully trust here in Newmarket. The staff is compassionate, knowledgeable, and really took the time to make sure Whiskey was comfortable and well taken care of. I highly recommend Hillside Vet to anyone looking for a dedicated and professional veterinary team. They truly are amazing!
Kathy Powell
15:11 21 Nov 24
Every time we call or message Hillside Veterinary Clinic, I am absolutely thrilled with the excellent service we receive. What a professional and extremely friendly bunch of staff - you are all amazing and we greatly appreciate all your help with our Jeepers!
BabydollPoms
15:48 21 Nov 24
Am amazing place to bring your pet. They really care like it were their very own. I will definitely return for any service they provide. This appointment was an incredible experience. Thank you Hillside for all your care with my baby Connor.
His Dee
jill michalski
16:26 08 Dec 24
Hillside vet has always been consistent in responding to pet inquiries and calling you back to check on your fur baby. Actions speak louder than words and I have experienced many positive interactions when it comes to entrusting my golden baby with Hillside. They all are truly dedicated in their roles. Thank you once again Hillside.
Isabella bazzano
03:28 24 Dec 24
I brought my young guinea pig I recently just adopted for a general check up with Dr. Hansford and she was amazing. The overall vibe of the clinic was very welcoming and had great energy altogether!
My first experience at this vet was great! I was a bit nervous at first and went into it assuming they’d do nothing but a quick 5 minute exam because I feel like exotic animals are often overlooked. However, Dr. Hansford was so informative and did a thorough exam and actually took her time!! she was so kind and very gentle with Sir Jonathan and was so easy to talk with and ask questions!!
Rachel Hilton
19:14 09 Jan 25
This clinic was wonderful overall. The team were very informative, productive, efficient, and gentle with my cat that left us feeling knowledgeable, supported and cared for. The communication from the team in person and via email was incredibly efficient and timely.
Mike Rhynold
20:17 20 Jan 25
After our first trip to Hillside. My lovebird and I decided that we will continue going there. Fantastic experience. Dr. was very helpful with the plethora of questions I had as a first time bird owner. Highly recommend.
CG INDUSTRIAL
00:15 30 Jan 25
Incredible! My best friend in the whole world, a small parrot, is new here. Based on what we were used to, we had no idea that a vet visit could be so positive. They are warm, caring, genuine and great at offering information with a smile, I can't say enough good things about them.
Allen Simans
22:33 01 Feb 25
I will not take my babies anywhere else. They have the friendliest staff ever, and I trust them to take good care of my pets. The staff are compassionate and take the time to explain things as necessary, looking at your pet but also factoring in the environment they live in (other pets, varying ages of pets, type of home, etc) in how that may affect any necessary changes in care. We’ve had amazing experiences here with our kittens and gladly go out of our way to come to Hillside.
alice berger
22:51 03 Feb 25
Hillside exotic vet was amazing, so thorough, gentle, honest, open to offering a variety of options for my 2 guinea pigs care.
Advice, suggestions, and further care if needed was given to me to think about.
Excellent service! 👍👍
Staff all around were so kind. ❤️
Wendy Scavuzzo
21:39 22 Feb 25
The staff at Hillside are caring, compassionate, and kind. Dr. Sarah Hansford is an amazing vet for exotics. Her gentle treatment of my rat was compassionate and knowledgeable, and she listened to my concerns and answered all my many questions. I really appreciated how the staff and vet communicated through emails to answer questions, give updates, and regularly check in on my rat's progress. I've never seen another veterinary office do that. Overall, I was very satisfied with how everything went and I highly recommend Hillside Veterinary Clinic.
Halli Dekker
22:08 07 Mar 25
The Hillside team is very caring & a great veterinary clinic to use, they have always made me feel safe with entrusting them with my pup in their care. The staff are gentle and kind and always keep me informed.
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